FINANCIAL INCLUSION

Doorstep Banking

Making Banking Accessible for Everyone Across India

Whether it’s opening a new account, performing Aadhaar-based cash withdrawals, or facilitating SHG (Self-Help Group) loan onboarding, the Integra DSB platform ensures that financial inclusion is accessible, compliant, and frictionless, reaching millions who were previously underserved.

Ready to extend your financial services to every doorstep?

Contact Integra today to learn how our Doorstep Banking Platform can drive financial inclusion and operational efficiency.

Impact & Scale

Integra’s Doorstep Banking Platform has already made a significant impact on financial inclusion in India

100

Million people served

Directly impacting a massive population by bringing banking services closer to them.

16521

Active Branches

Supporting a wide network of operational points for assisted services.

2869

Active Pincodes

Demonstrating deep penetration into diverse geographical areas.

30

Service Partners

Collaborating with numerous banks, NBFCs, and government bodies to expand reach.

22000

BC Agents Onboarded

A vast network of Business Correspondent agents trained and empowered to deliver services.

A Scalable, Secure Platform for Assisted Financial Services

In a nation as vast and diverse as India, ensuring equitable access to financial services is a critical challenge. Many citizens, especially in rural and semi-urban areas, face barriers to traditional banking. Integra’s Doorstep Banking Platform (DSB) is designed to bridge this gap, empowering banks, NBFCs (Non-Banking Financial Companies), and government institutions to deliver essential financial services directly to customers—right at their doorstep.

Built for unparalleled scalability and inclusivity, our platform enables secure, agent-assisted transactions, robust identity verification, and efficient document processing across both rural and urban India.

Our platform is built with security as a top priority. It is Aadhaar-compliant, UIDAI certified, and features deep MFA (Multi-Factor Authentication) integration, ensuring all transactions and data handling meet the highest regulatory and security standards.

Designed for maximum flexibility, DSB features a modular and API-first architecture. This allows seamless plug-and-play integration with any bank’s CBS (Core Banking System), fintech backend, or CRM system, enabling rapid deployment and customization.

Gain complete visibility and control over field operations. The platform offers real-time agent tracking, geo-tagging, and service-level alerts, ensuring efficient management, accountability, and timely service delivery.

Integra’s DSB platform has a proven track record of extensive reach across India. It currently runs across 22,000+ agents, serves 2,869+ PIN codes, and impacts 14,000+ villages, demonstrating its unparalleled capacity for last-mile financial service delivery.

Why Choose DoQBOT?

Integra’s Doorstep Banking Platform is built on a foundation of expertise, trust, and powered by technology
43+ Years
Expertise

Choose a trusted partner with over 43 years of expertise in the financial technology sector. Integra has a proven track record of delivering innovative banking solutions that meet the evolving needs of institutions and customers.

Government &
Enterprise Ready

Our platform is designed for robust performance in both public and private sectors. It actively powers critical initiatives like PM Svanidhi, SHG lending, AePDS, utility payments, and various public sector integrations, proving its reliability for large-scale deployments.

Intelligent,
Adaptive & Modular

Leverage AI/ML-powered decisioning for smarter operations. Our API-ready architecture ensures fast integration and high adaptability, allowing the platform to evolve with your needs and integrate seamlessly into diverse IT landscapes.

Security &
Compliant

Security is ingrained in our DNA. The platform is ISO 27001, PCI DSS compliant, UIDAI-compliant, and features full audit trails with robust encryption protocols, ensuring the highest level of data protection and regulatory adherence.

Built on iMFAST

Integra’s Doorstep Banking Platform is built on the robust iMFAST ecosystem, a testament to its advanced capabilities. This integration allows seamless connectivity with crucial modules like Aadhaar Data Vaults, digital onboarding and eKYC modules, BBPS and UPI for payments, SHG lending systems, and comprehensive agent performance analytics. This unified architecture ensures a powerful, interconnected solution.

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eKYC & Digital Onboarding

Leverage instant customer activation through streamlined digital onboarding and eKYC processes, reducing friction and accelerating service uptake.

Agent Management & Analytics

Benefit from real-time agent tracking, performance monitoring, and service optimization tools to ensure efficient last-mile delivery.

SHG Lending Engine

Provide robust support for microcredit and group-based lending initiatives, fostering financial empowerment at the community level.

BBPS & UPI Modules

Access integrated bill payments and fund transfers via BBPS and UPI, enhancing convenience for customers and agents.

Aadhaar Data Vault

Ensure secure identity management with UIDAI-compliant storage and protection of sensitive Aadhaar data.

Core Capabilities

Integra’s Doorstep Banking Platform offers a comprehensive suite of features to deliver seamless financial services:

Aadhaar-Enabled
Transactions

Facilitate secure cash deposits and withdrawals directly from a customer's home or workplace. Our platform leverages fingerprint or OTP (One-Time Password) authentication via Aadhaar, ensuring highly secure and compliant transactions.

Scalable
Model

Designed for nationwide implementation, our platform provides wide access across India, meeting diverse banking needs. It seamlessly scales to cover vast geographical areas, from remote villages to bustling urban centers, ensuring financial services reach every corner of the country.

Utility Bill
Payments

Simplify daily financial tasks for customers. Integrated with BBPS (Bharat Bill Payment System), our platform allows field agents to securely collect electricity, water, gas, and telecom payments on-site. This adds significant convenience and promotes digital payment adoption.

Document Collection &
Loan Origination

Empower field agents to efficiently capture necessary documents, verify details, and pre-fill loan forms. This is crucial for government schemes or institutional programs, accelerating the loan origination process and reducing manual errors.

Assisted KYC &
Account Management

Provide agent-assisted customer onboarding and KYC (Know Your Customer) updates. The platform streamlines application form processing, ensuring compliance and a smooth experience for new and existing customers, even those with limited digital literacy.

SHG &
Microfinance Services

Specifically designed to support Self-Help Group (SHG) based credit assessments, loan collections, and field servicing. This capability is vital for empowering microfinance initiatives and fostering economic growth at the grassroots level.

Ready To See What's Next?

Bring the bank to your customer’s door. Book a demo today.

Contact us