BotConverse ™
Intelligent Conversational AI
Engaging New Audiences Through a Smart Approach.
Empowering India’s Underserved with End-to-End FinTech.
Ready to transform your customer engagement and empower new audiences?
Contact Integra today to learn more about BotConverse and how it can drive your digital transformation.
What is BotConverse?
BotConverse is Integra’s intelligent, low-code Conversational AI platform that revolutionizes how enterprises interact with their users. In just minutes, you can deploy a sophisticated bot capable of searching thousands of documents, conversing fluently in over 10 Indian and global languages, and seamlessly integrating into your existing web, mobile, or contact-center infrastructure. This unlocks unparalleled 24×7 self-service at enterprise scale, drastically improving efficiency and customer satisfaction. The platform is powered by Integra’s advanced BOTAIML suite, ensuring robust, AI-driven natural language understanding and generation.
Empowering India’s Underserved with End-to-End FinTech. Engaging New Audiences Through a Smart Approach.
In a nation as diverse as India, reaching every citizen and customer requires innovative solutions that transcend traditional barriers. Integra’s BotConverse is designed precisely for this challenge: a cutting-edge, low-code Conversational AI platform built to empower financial inclusion and enhance customer engagement across all demographics. We believe in providing seamless, intelligent interactions that cater to the unique linguistic and digital needs of India’s vast and varied population.
Achieve over 100,000 daily sessions with a median response time of less than 3 seconds, ensuring rapid and satisfying user interactions.
Choose your preferred LLM (Large Language Model) or utilize ours, with built-in guardrails and human-in-the-loop review for complete control and ethical AI deployment.
Seamlessly integrate with iMFAST, D2BI, Elastic, and Red Hat. Our ready adapters connect with Core Banking Systems (CBS), CRM, ticketing, and analytics tools for quick setup.
Leverage a single knowledge base to instantly reach across India’s diverse linguistic landscape, supporting multiple languages without complex setup.
Key Capabilities at a Glance
BotConverse is engineered for performance, flexibility, and security, offering powerful features to transform your digital interactions.
Flexible Deployment &
Compatibility
Flexible Deployment & Compatibility:
Designed for adaptability, BotConverse supports deployments on Red Hat OpenShift, integrates with Elastic, and scales via AWS Marketplace deployments, fitting your existing IT ecosystem.
Multilingual
Chat & Voice
Break language barriers with 10+ Indian & global languages. Our single NLU model enables instant language switching for text and IVR, enhancing accessibility for millions.
Enterprise
Search Brain
Transform your knowledge base with vector + semantic search across thousands of documents (PDFs, PPTs, videos). Cite exact passages or timestamps, reducing customer search time by up to 30%.
Context Memory
Ensure natural conversations as BotConverse intelligently retains multi-turn context, so customers never repeat themselves, leading to more fluid and efficient dialogues.
Low-Code Builder
Empower business users with our intuitive drag-and-drop builder for intents, APIs, and business rules. Publish bots in a click, accelerating deployment cycles up to 5x faster.
Secure & Compliant
Offering flexible deployment (on-prem, private cloud, AWS/Azure), BotConverse is ISO 27001-aligned and SSO/MFA ready, ensuring sensitive data and interactions are highly protected.
Ready To See What's Next?
Get unparalleled 24x7 self-service at enterprise scale, drastically improving efficiency and customer satisfaction.
Contact us